Privacy

Privacy Policy 

Effective Date: 26/08/2024 

At That Teacher Coach, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us. 

  1. Information We Collect

We collect personal information that you provide directly to us, including: 

  • Contact Information: Name, email address, and phone number. 
  • Payment Information: Credit card details and billing address when you purchase our services or digital products. 
  • Session Details: Information related to your coaching sessions, including any notes or materials shared during the sessions. 
  • Communication: Any communications you have with us via email, phone, or through our website. 
  1. How We Use Your Information

We use the information we collect to: 

  • Provide Services: Facilitate your coaching sessions, masterclasses, and online course access. 
  • Process Payments: Handle payments for services, resources, and courses. 
  • Communicate: Send you important updates, confirmations, and other relevant information related to your services or purchases. 
  • Marketing: With your consent, send you newsletters, promotional offers, and information about new services or products. 
  • Improve Our Services: Analyze user behavior to enhance our offerings and improve the overall customer experience. 
  1. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except: 

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. 
  • Legal Compliance: We may disclose your information when required by law, or to protect our rights, property, or safety. 
  1. Data Security

We implement a variety of security measures to ensure the safety of your personal information. This includes secure servers, encryption, and other industry-standard technologies to protect your data from unauthorized access, alteration, or disclosure. 

  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. 

  • Types of Cookies Used: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to understand and save your preferences for future visits. 
  • Managing Cookies: You can choose to disable cookies through your browser settings. However, doing so may limit your ability to use certain features of our website. 
  1. Your Rights

You have the right to: 

  • Access: Request a copy of the personal information we hold about you. 
  • Correct: Update or correct your personal information. 
  • Delete: Request that we delete your personal information, subject to certain legal obligations. 
  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly. 
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies to understand how they collect and use your information. 

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. 

  1. Changes to This Privacy Policy

That Teacher Coach reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 

  1. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at: 

  • Email: hello@thatteachercoach.com 
  • Phone: +61476158569 
  • Mailing Address: 60 Slatyer Avenue, Bundall QLD Australia 4217